Yes, luggage can be stored in the common area before check-in or after check-out for your convenience.

Self-check-in is available for your convenience. Detailed instructions will be provided to you directly before your arrival to ensure a smooth and seamless check-in experience.

Cancellations are accepted up to 7 days prior to your check-in date for a full refund. Cancellations made within 7 days of arrival are non-refundable.

Check-in is from 3:00 PM onwards, and check-out is by 11:00 AM. If you need extra time, please let us know in advance, and we’ll do our best to accommodate based on availability.

Unfortunately pets are not allowed.

Yes, a minimum stay of 2 nights is required per booking.

If you need any assistance during your stay, please don't hesitate to reach out. Contact details will be provided upon check-in, and our team is available to help ensure a smooth and comfortable experience.

We welcome children aged 13 years and older.

Smoking is not permitted anywhere on Hazelton Heritage property, including guest rooms, common areas or on the terrace.

Yes, we offer a light self-serve continental breakfast each morning, available in our Dining Room.

Yes, each suite features a private ensuite bathroom.

Yes, complimentary high-speed Wi-Fi is available in all suites.

No, as a heritage building, the suites are not fully soundproof. We kindly ask all guests to be mindful and respectful of noise levels to ensure a pleasant stay for everyone.

Yes, all suites are equipped with centrally controlled air conditioning and heating for your comfort. Additionally, each room includes a fan for extra cooling if needed.

No, the suites do not have private outdoor spaces, but guests have access to a shared skydeck on the third floor of the property.

No, the temperature is centrally controlled, but each suite is equipped with a fan for additional cooling if needed.

Our suites are located on the second and third floors of the home, and are accessible by both stairs and an elevator.

Our suites do not have kitchen facilities, but each suite includes a mini-fridge and complimentary coffee and tea for your convenience.

Yes, we provide fresh linens, towels, robes and premium toiletries for your stay.

Housekeeping is provided every other day to keep your suite fresh and comfortable. If at any other time you need towels or other essentials replenished, please let us know.

Yes, each suite includes both a coffee maker and a kettle, along with complimentary coffee and tea for your convenience.

We do not offer on-site parking. Limited street parking is available on Hazelton Avenue and surrounding streets. You can also apply for a temporary permit to park on Hazelton Avenue. There are several parking garages within close walking distance to the property. These lots offer daily and overnight parking options: Green P - Carpark 215 (74 Yorkville Ave.): 3-min walk, Cumberland Parkade (148 Cumberland St.): 3-min walk Yorkville Village Parking (55 Avenue Rd.): 5-min walk *Please note: parking guidance is provided for convenience, but we encourage guests to verify details directly with the parking provider for the most up-to-date information.

Hazelton Heritage is located in Yorkville, just minutes from downtown Toronto. By car or taxi, it's about a 15-minute drive, and by public transit, it's easily accessible within 10 minutes.

Please visit our Destinations page for directions on how to reach our property from Toronto's major transportation hubs.

Yes, the nearest subway station (Bay station) is a short walk away (less than 5 minutes).

Yes, there are several Bike Share Toronto docking stations nearby.

Toronto Pearson Airport is about a 40-minute drive, and Billy Bishop Airport is about 15-20 minutes by car.

No, we do not provide airport transportation, but please visit our Destination page for instructions on the best ways to reach us, including public transit and ride-sharing.

So much! Please visit our Destination page for information on nearby cultural spots, dining options and shopping in Yorkville. We also offer guests a digital guide with local recommendations.

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