Check-in is from 3:00 PM onwards, and check-out is by 11:00 AM. If you need extra time, please let us know in advance, and we’ll do our best to accommodate based on availability.

Guests can cancel free of charge up to 14 days before arrival. If canceled within 14 days of arrival, the total reservation amount will be charged.

Yes - given our small size, we require a minimum stay of 2 nights.

Unfortunately pets are not allowed.

We welcome children aged 13 years and older.

Self-check-in is available for your convenience. Detailed instructions will be provided to you directly before your arrival to ensure a smooth and seamless check-in experience.

If you need any assistance during your stay, please don't hesitate to reach out. Contact details will be provided upon check-in, and our team is available to help ensure a smooth and comfortable experience.

Smoking is not permitted anywhere on Hazelton Heritage property, including guest rooms, common areas or on the terrace.

Yes, luggage can be stored in the common area before check-in or after check-out for your convenience.